Passenger Rights

In Compliance with 49 USC 42306, the Punta Gorda Airport has placed Know Your Rights Posters throughout the Terminal.

    As an airline passenger, you have rights regarding:

    (1) Flight delays and cancellations;

    (2) Refunds;

    (3) Bumping of passengers from flights and the oversale of flights;

    (4) Lost, delayed, or damaged baggage

    → Know Your Passenger Rights: 49 USC 42305 – 42306

    → Rights Simplified: DOT Aviation Consumer Protection

    → Allegiant Customer Service Plan

    → Sun Country Customer Service Plan

     

    CCAA Communications & Compliance Manager contact information:

    Casey Magliozzi
    28000 A-1 Airport Road
    Punta Gorda, FL 33982
    CMagliozzi@FlyPGD.com